- Service network
We are committed to providing customers with the best quality, the most comprehensive service.Donly not only pays attention to the needs of customers, but also actively invites customers to participate, share values with customers and grow together with customers.
In the whole process of product sales and after sale services,we always improve service efficiency,service level,reduce the maintenance cost of the whole life cycles as the customer value chain guide,we will create a new service era.
Our services content
1. Spare parts service: Donly people can quickly and reliably provide required wearing parts and spare parts during the production stage to ensure that the production is not stagnant.
2. Maintenance and improvement: Donly people will help customers, instruct to maintain the equipment carefully, find the weak links in time,in order to reduce the cost of repair and maintenance.
3. Emergency service: whether the equipment downtime or sudden failure, customers can contact Donly at any time, we can quickly response and afford emergency services.
4. Technical support: Donly service never interrupted.We’d like to share with our clients, offer a wide range of consulting services, and study and deal with various special situations
Solving the most tough transmission problem within 48 hours
We own the professional after-sales service team,the advanced service consciousness, and the expert-class service, throughout the whole process of product design, selection, sales and usage.
Product application, value-added serve
Donly drive system can provide a complete set of optimal solutions for a variety of applications, bring innovative and added value to our customers, at the same time, according to the different needs of customers to develop personalized solutions.